Dave Williams Art is committed to supporting the National Privacy Principles for the Fair Handling of Personal Information which set clear standards for the collection, access, storage and use of personal information which we obtain as part of our normal business operations.
Our respect for our customers right to privacy of their personal information is paramount. We have policies and procedures to ensure that all personal information, no matter how or where it is obtained, is handled sensitively, securely, and in accordance with the National Privacy Principles.
Matters of which you should be aware regarding information we may collect about you our policies on the management of personal information, and generally, what sort of information we hold, for what purposes, and how we collect, hold, use and disclose that information
What personal information do we collect and store?
So that we can provide services to you, we may ask for personal details such as your name, address, telephone number or e-mail address. Some examples of where we may need these details are in-store, telephone or online orders. Privacy law requires us to collect personal information about you only from you if it is reasonable and practical to do so. Dave Williams A takes measures to ensure your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration. We also take measures to destroy or permanently de-identify personal information when it is no longer required. The types of measures we take vary with the type of information, and how it is collected and stored.
Generally, you have no obligation to provide any information requested by us. If you choose to withhold requested information however, we may not be able to provide you with the goods and services that depend on the collection of that information, particularly if the collection of that information is required by law.
How is personal information used?
The personal information that we ask for is generally used to provide goods or services to you. For example, for a credit card transaction we need your card number, and for an order that you wish to be delivered to you, we need your contact details so we can send your shipment and contact you if there are any problems.
We may also use your personal information in other ways to provide you with superior service. This may include using your personal information to advise you of new products and services. You have the right to tell us that you do not want us to send information to you other than for the main purpose for which we have collected your personal details.
Access to your personal information
We will provide you with access to any of your personal information we hold (except in the limited circumstances recognised by privacy law). If you require access to your personal information, simply log into the “My Account” page. All the details that we store are located here. We do not store Credit card Numbers. If you need to update your information you can do so via the “My Account” pages.
Disclosure to other organisations
DaveWilliams Art does not make personal information available to other organizations unless required by law. For educational customers, we may pass on details to enable verification of your academic status to the publisher/distributor of the product you are purchasing. This information will not be used for marketing or other purposes.
More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner at http://www.privacy.gov.au
Credit Card Security
EWAY is Australias #1 Payment Gateway provider. We process all credit card numbers in “real-time”. No Credit Card numbers are stored in our database.
SSL Security Certificate
Our secure shopping service safely encrypts credit card and personal details for your protection.
Protecting the safety of your credit card information is important to us.
We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that its a highly sophisticated method of scrambling data as it travels from your computer to our websites servers.
How do I know my credit card information is secure?
To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from “http” to “https.” Some browser versions and some firewalls don’t permit communication through secure servers like the ones we use to process orders at Dave Williams Art. If for any reason you cannot access the secure server, please feel free to place your order with us by mobile phone at (+61 7) 412 627 462 .
Sucuri Safe Plugin
Dave Williams Art uses WooCommerce plugin to manage the site transactions. You will be happy to learn that WooCommerce has been audited and certified by the Sucuri Security team. Whilst there is not much to be seen visually to understand the amount of work that went into this audit, rest assured that your website is powered by one of the most powerful and stable eCommerce plugins available.